The UK’s Online Safety Act: Magical Thinking?

After reading the UK’s Online Safety Act, I was taken back by its lack of technical specification and its abundance of magical thinking. A harsh opinion perhaps, but first lets us juxtapose its declaration - that ‘it is a legislation designed to make social media companies more responsible for their users’ safety - with the reality of the recent UK riots.

My Battle with Boots UK: A Cautionary Tale of Consumer Rights

When I walked into Boots UK to place an order for out-of-stock goods, I never imagined the ordeal that would follow. What should have been a simple transaction became a months-long battle against a company I once trusted. My experience underscores the importance of vigilance and perseverance when dealing with retail giants and serves as a reminder that even the most reputable companies can fall short of basic customer service standards.

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